GROUP+12

- Your article is the first one in this packet: "Service with a Smile"


 * Note: Pretty good summary. If you revise for your portfolio, here's what to work on: You need the title of the article, etc, and you have lots of errors you'll want to clean up. Also this could be condensed a bit, and you'll want to cut the quotations and paraphrase.**

Debra Darvick is confused and misunderstood about the way today's generation of people are piercing their bodies. She wonders what happened to just having one or two earrings. In the magazine article she complains about how some of the visible piercings are appauling and could sway customer outcome, such as piercings all over the face--the nose, the lip, tongue, etc.--and refuses to even speak about piercings other than just on the face. Debra says, "When I can read the latte menu through the hole in my servers earlobe, something is seriously out of whack." She is trying to understand why people are putting so much metal through their flesh using examples like tongue, cheek, brow and nose. One of her explainations is from an interview with Ariel Glucklich, a theologian from Georgetown Univerity. In Glucklich's book "Sacred Pain": __Hurting the Body for the Sake of the Soul__, she talks about why piercings are becoming so common in the sense that it's being done for the pain and it has some bigger meaning to it. Saying that one can compare the pain of child birth to the pain of getting piercings. She thinks that it is more the glory of being able to take the pain. And in that sense it can relate to self-sacrifice, because like a mother, the person can look at their victory over agony and prove it to others. The adolescents draw comfort from piercings, it provides a path to create meaning out of the profane.. However, this doesn't aside from the fact that Daravick still firmly believes that anyone in the service industry shouldn't have holes and metal in their faces if they are to be waiting on customers, or have ink all over their bodies. She is biased towards people with peircings and that she just does not understand if it is just the generations trend to rebel and it will fade out in due time just like the fashion and trends of the 70's. She refuses to believe that her generation, of the the 70s, was similar to this, because this is "completely different". And though Daravick begins to (a bit more-so) accept all the piercings of this generation, she states that she still does not believe that she will ever be unbiased, by not ever being able to be served by someone with a vast amount of piercings.